From skeptic to believer

Impeccable location, allowing easy access to nightlife and restaurants. Clean, comfortable rooms, and a great all-inclusive bar really sealed the deal for our trip!

Room temperature control was subpar,, and the staff's handling of requests could be frustrating at times.

I recently enjoyed a fantastic stay in a cozy Lagoon View room where the open bar was such a nice perk. The rooftop pool was the perfect spot to unwind. I loved lounging by the pool and enjoying some live music in the evenings. Just be mindful of possible noise if you're visiting during busier seasons, but overall, it was a lovely experience! 🌞

The Aloft in Cancun features a great location, surrounded by numerous restaurants and convenient markets. The room was well-maintained and offered a clean, tidy environment. I appreciated the rooftop outdoor pool, which provided a relaxed atmosphere for unwinding after a busy workday. The staff demonstrated professionalism and efficiency, and I particularly valued the availability of two complimentary bottles of water in the room.

Some facilities appeared to be in need of maintenance and updates.

Yo, the beach vibes at Aloft are unreal! I totally savored the slow-cooked tender beef shanks nearby. they blew my taste buds away. Plus, I loved that we had a pool right outside our room, and the beach seats were super comfy. Perfect for a chill day! Also, the location was prime for hitting up local spots like Tacos Rigo and Ramen Hiroya.

But let's be real, the hotel itself felt kind of dreary. The AC was on the fritz, and the customer service could use a serious pep talk. It’s got that cold vibe inside—definitely not the tropical retreat I was hoping for. So while the outside was lit, the inside was a bit of a letdown.

The rooftop pool provided stunning views, while Lumey, our cleaning lady, made our experience truly special with her warmth and attention to detail.

The rooftop pool was AMAZING! So relaxing after our adventures. The location is super convenient too, but the check-in process took forever. 😩

The room was clean and spacious with comfortable beds. Daily complimentary water bottles were a nice touch. The rooftop pool provided a great place to relax. Friendly staff made us feel welcome, and the location was convenient—close to the supermarket and a quick walk to the beach. However, the air conditioning struggled, making the room uncomfortably warm at times. The dining options could improve. breakfast lacked variety. Also, we faced a long wait at check-in due to slow service, which was frustrating after a long travel day. If you're looking just for a decent spot to crash with good location, this works, but don’t expect luxury.

Convenient Stay with Excellent Pool Access

I had a fantastic night here! The rooftop pool was an absolute gem for unwinding, while the staff was friendly and helpful. Don’t miss trying the fresh seafood tacos at the nearby restaurant! Arrive early to enjoy the pool before check-in.

The rooftop pool offers stunning views, and the staff are incredibly welcoming, with a special shoutout to Andrey at check-in for his excellent service. The location impresses, being just a short walk from nightlife spots like Coco Bongo. However, the room felt a bit cramped, the air conditioning struggled to keep things cool, and I noticed some areas that appeared dated and in need of refreshing.

the staff's kindness and location makes aloft a fantastic choice for your vacation

Clean, great location.

The room was super spacious with a nice bathroom. It was clean and well-maintained, which was a big plus. The bed was comfy, perfect for a good night's sleep. Plus, the rooftop pool had gorgeous views which made relaxing so easy. Overall, I was really happy with the room.

Awesome place, loved the vibe!

Just spent 2 nights here and wow, the rooftop pool views are to die for! Super clean and spacious rooms, and the staff were always smiling and so helpful. The location is perfect—quick walk to the beach! Only thing is the furniture looked a bit worn, but it didn’t ruin my stay at all.

The location is perfect – close to Mandala Beach Club for partying and a short walk to some of the best restaurants. Clean rooms and friendly staff made our stay enjoyable. Great value for what you get!

The location shines, just a short walk to the beach and near nightlife hubs like Coco Bongo. Room service offered impressively generous portions for dinner, particularly the pizza and chicken fajitas, making it easy to have a satisfying meal without venturing far.

A curious hiccup during breakfast occurred when we had to wait for coffee twice, prompting a visit to a nearby Starbucks instead. Also, the rooftop pool, though nice, is not heated, which might be less than ideal for a refreshing dip. One oddity is the lack of adequate space for clothing storage, with just one small dresser and very little closet space, making it awkward for longer stays. It's also worth noting that while the hotel provides a complimentary open bar, it may not be enough to cover your nightcap needs at the busy bar area where drinks can feel pricey.